Minimum qualifications:

• Bachelor's degree in Technical or Communications field, or equivalent practical experience.
  
• 7 years of experience in technical writing or writing executive-level communications regarding technical processes/services and products.
  
• Ability to communicate in English fluently.

Preferred qualifications:

• Experience documenting cloud infrastructure, or enterprise-class client/service software.
• Experience creating corporate slide decks and adhering to corporate brand guidelines.
• Experience in an incident or crisis communications role and creating customer-facing communications.
  
• Experience in working as part of a collaborative global team.
• Ability to work with CRM tools, create and execute reports/dashboards.
  
• Excellent technical aptitude, writing, editorial, formatting, layout, and visual design skills.