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Communications Manager, Customer Communications, Google Cloud (English)

Google

Google

This job is no longer accepting applications

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Marketing & Communications, Customer Service
Waterloo, ON, Canada
Posted on Tuesday, February 13, 2024

Minimum qualifications:

  • Bachelor's degree in Technical or Communications field, or equivalent practical experience.
  • 7 years of experience in technical writing or writing executive-level communications regarding technical processes/services and products.
  • Ability to communicate in English fluently.

Preferred qualifications:

  • Experience documenting cloud infrastructure, or enterprise-class client/service software.
  • Experience creating corporate slide decks and adhering to corporate brand guidelines.
  • Experience in an incident or crisis communications role and creating customer-facing communications.
  • Experience in working as part of a collaborative global team.
  • Ability to work with CRM tools, create and execute reports/dashboards.
  • Excellent technical aptitude, writing, editorial, formatting, layout, and visual design skills.

This job is no longer accepting applications

See open jobs at Google.