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Technical Account Manager, Google Cloud Consulting

Google

Google

IT, Sales & Business Development
Singapore
Posted 6+ months ago

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 3 years of experience interfacing with executive stakeholders, driving technical implementation or transformation programs.
  • Experience in supporting enterprise customers in cloud operations, technical support, escalation management, or IT consulting.

Preferred qualifications:

  • Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
  • 5 years of experience in a customer-facing role interfacing with executive stakeholders, driving customer technical implementation or transformation programs.
  • Experience supporting customers in one of the following: cloud operations (e.g., launch and capacity planning, product release management), technical support, escalation management, IT consulting.
  • Experience in application/workload migration to public cloud providers.
  • Understanding of one of the following: IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems or content delivery networks.
  • Excellent communication, presentation, problem-solving and management skills.