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Customer Engineer, AI Search, Google Cloud



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Software Engineering, Customer Service, Data Science
Posted on Tuesday, February 13, 2024

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud architectures in customer-facing/support roles.
  • Experience in pre-sales/consulting, delivering technical presentations, and leading discovery and planning sessions with customers.
  • Experience with semantic search frameworks and tools/databases (e.g., LangChain, Faiss, Pinecone), and search concepts (e.g., indexing, scoring, relevancy, faceting, query rewriting).

Preferred qualifications:

  • Experience with Google Cloud Platform and Vertex AI.
  • Experience with full stack ML engineering to seamlessly combine retrieval-based knowledge and generative text generation to implement and optimize RAG models using first-party and OSS models.
  • Familiarity with existing search products (e.g., ElasticSearch, Cognitive Search, Glean, etc.).
  • Ability to create quick prototypes/demos, articulate them to a customer audience, and integrate with existing systems.
  • Excellent programming skills in Java, Python, or similar, with a focus on automation.
  • Ability to communicate in Thai, Bahasa Indonesia, or Vietnamese fluently to engage and support customers in these regions in navigating industry standards.

This job is no longer accepting applications

See open jobs at Google.