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Customer Success Manager, Google Workspace

Google

Google

Customer Service, Sales & Business Development
Austin, TX, USA
Posted 6+ months ago

Minimum qualifications:

  • Experience in creating roadmaps with customer stakeholders to help drive solution adoption and business value
  • Experience supporting enterprise customers in IaaS, PaaS, or SaaS
  • Experience driving technology and digital transformation programs for external customers, utilizing cloud-based solutions for productivity and workplace solutions

Preferred qualifications:

  • Master's degree in a Management, Technical, or Engineering field
  • Experience leading or project managing workplace productivity and collaboration programs in large enterprise organizations
  • Customer-facing work experience, including C-suite level governance and reporting
  • Experience working with Enterprise and Solution architects to define future states of the roadmap to deliver to customers
  • Experience collaborating with channel partners and system integrators, with knowledge of the Google Cloud ecosystem
  • Excellent communication, presentation, and program management skills