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Technical Operations Manager, Techstop Support

Google

Google

IT, Customer Service, Operations
Hyderabad, Telangana, India
Posted 6+ months ago

Minimum qualifications:

  • Bachelor's degree in Computer Science, related technical field, or equivalent practical experience.
  • 5 years of technical experience working as an individual contributor.
  • 5 years of experience managing a team of engineering or technical operations professionals.
  • Experience with operating systems internals and administration or networking.

Preferred qualifications:

  • 3 years of experience building teams, as well as hiring and developing talented and motivated people.
  • Experience leading regionally or globally distributed teams.
  • Experience leading people through change while maintaining the ability to adjust to rapidly changing technology and make decisions with limited information.
  • Experience identifying opportunities to improve team efficiency and effectiveness through automation.
  • Ability to prioritize and manage across multiple, often time-sensitive initiatives.
  • Exceptional organizational, communication, leadership, and customer service skills.