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Conversational AI Telephony Integration Architect, Google Cloud

Google

Google

This job is no longer accepting applications

See open jobs at Google.
Software Engineering, IT, Data Science
Laplace, LA, USA · Bengaluru, Karnataka, India · Bengaluru, Karnataka, India · Karnataka, India · India · Gurugram, Haryana, India · Haryana, India · United States · United States
Posted on Tuesday, February 13, 2024
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bangalore, Karnataka, India; Gurugram, Haryana, India; Hyderabad, Telangana, India; Mumbai, Maharashtra, India; Pune, Maharashtra, India.

Minimum qualifications:

  • Bachelor's degree in Computer Science, Engineering, related field, or equivalent practical experience.
  • 5 years of experience in designing, developing, and implementing telephony integrations such as PBXs, CRMs, and chatbots.
  • Experience with Google's CAI conversational, AI solutions, or other chatbots and voicebots.
  • Experience with technical client service and resolving issues with telephony integrations.

Preferred qualifications:

  • Experience in leading and managing integration projects from inception to completion including requirements gathering, design, development, testing, and deployment.
  • Understanding of CAI architecture principles, components, and best practices.
  • Ability to translate business requirements into CAI architecture specifications.
  • Ability to work independently and as part of a team.
  • Excellent communication and presentation skills.

This job is no longer accepting applications

See open jobs at Google.