Information Technology Apprenticeship, January 2025 Start

corporate_fareGoogleplaceAustin, TX, USA; New York, NY, USAbar_chartIntern & Apprentice

Minimum qualifications:

• High school degree, GED equivalent, or practical experience.
• Not currently enrolled in or completed a Bachelor's, Master's, or PhD degree program in an information technology (IT) related field (i.e., Information Systems, Information Technology, Applied Networking, System Administration).
  
• Less than 1 year of relevant information technology (IT) experience.
  

Preferred qualifications:

• Less than 1 year of experience in an IT or a related technical field (i.e., personal projects, coding languages, operating systems, building computers/apps, volunteering with STEM organizations, etc.).
  
• Experience using Google Workspace or a similar suite of productivity tools.
• Ability to navigate multiple ambiguous tasks and competing priorities while finding suitable solutions and seeking help/advice where appropriate.
  
• Enthusiasm and passion for new technologies, demonstrated through personal projects and commitment to learning new skills.
• Excellent communication and organizational skills, motivated, positive attitude, and excellent customer service capabilities.
  

About the job

This apprenticeship is intended for individuals who want to learn and develop entry-level technical and professional skills in information technology (IT). If you’re currently pursuing or have completed a degree in a Information Technology (IT) related field, we encourage you to browse our University Graduate and Internship opportunities.

To apply: Once you have gathered all of the required application materials (see below), click on the “Apply” button on this page to upload them in the appropriate sections (PDFs preferred):

1. In the “Resume Section:” attach one single document that contains an updated resume and answers to the essay questions (see below) in English.

Essay Questions: Your essay responses should be combined with your resume to create one PDF attachment—this should be added to the "Resume Section". (Each essay response should be 2000 words or less):

1. Why is an apprenticeship program a better fit for you than a full-time role would be at this time? What do you hope to leave this 18-month program with OR How will this program help you achieve your long-term career goals?
2. Share an example of a time when you took the initiative to gain new skills or knowledge. How did you approach this? What resources or methods do you find most effective for growing as a professional in the workplace?

The Google Information Technology (IT) apprenticeship is a Department of Labor Registered Apprenticeship Program and a structured learning and development opportunity. Apprentices will participate in on-the-job training, related technical instruction, and career development workshops to develop professional and durable skills. Upon completion, apprentices receive a nationally-recognized credential, certified by the United States Department of Labor.

As an Information Technology (IT) apprentice at Google, you will develop the skills you need to pursue an entry-level career in information technology (IT).

You’ll learn best practices for operating at scale and technical skills such as troubleshooting end user devices, automating repetitive tasks, fleet management, IT security policies and other industry related skills. You’ll work with a team of IT engineers to learn how to support and resolve end user IT needs. You’ll have experience with computer hardware, cloud computing, project management as well as training in troubleshooting Google’s corporate IT infrastructure.

Apprentices are paid hourly for their time split between on-the-job training and related technical instruction, and are required to dedicate 40 hours each week to the program. Apprenticeships begin with an immersive virtual onboarding experience to build a foundational understanding of the profession. Apprentices will then join a Google team to train on-the-job, while continuing to engage in track-specific learnings and career workshops throughout the program. As part of the program, apprentices receive holistic career readiness support, and towards the end of the program will have the time and space to prepare for their next endeavor.

Find more details about apprenticeships and a list of FAQs on g.co/Apprenticeships.The US base salary range for this full-time position is $45,500-$60,500. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Responsibilities

• Help support internal infrastructure escalating issues to appropriate teams as needed.
• Help support internal employees on all of their IT needs across a variety of platforms, including ChromeOS, Mac, Linux, Windows, iOS, and Android.
• Complete the learning and development materials and certifications to develop technical skills and knowledge.
  
• Collaborate with IT engineers to learn IT troubleshooting best practices and processes through shadowing sessions.
  
• Engage with projects that drive improvements to internal IT support workflows, such as infrastructure and self service knowledge base improvements.