Apps Specialist, gTech Ads (Hebrew)

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience working with app promotions.
  
• Ability to communicate in English and Hebrew fluently to support client relationship management in this region.
  

Preferred qualifications:

• Understanding of the Apps ecosystem, advertising and technicalities of App measurement and attribution, as well as the Apps competitor landscape.
  
• Experience in working and advising app customers on their business and/or advertising strategy.
  
• Experience working within an App based organization; managing app-heavy customers spending with marketplace competitors, affiliates, app advertising networks and analytics.
  
• Experience working with/for digital media agencies, gaming, retail, travel or social media companies, with a strategic understanding of publisher and advertising industry business models.
  

About the job

gTech Global Customer Care (gGCC) is a solution-generating effort that helps our sales teams and advertisers. These solutions need to be scalable to support millions of customers worldwide. In addition to troubleshooting on the customer side, we work with Sales, Product, and Engineering teams within Google to develop better tools and services and improve our products based on the evolving needs of our users. As a cross-functional and global team, it's our job to help keep the lights on and the ads fresh.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

• Provide account and campaign servicing for a portfolio of accounts running Google app campaigns for Hybrid (App and Web) customers.
• Deep-dive into the client’s business objectives, build and implement campaign solutions. Monitor and optimize for performance to meet these objectives.
• Build new processes and solutions to simplify complex product optimizations and workflow and act as an advocate for clients and your team to optimize business growth through tailored solutions and best practice sharing.
• Anticipate business growth challenges and identify/lead opportunities/programs that need to be initiated, and manage the day-to-day stakeholders and operations with limited guidance.
• Provide practitioner insights to influence revenue, product and servicing and support global teams, by providing them with feedback and formulating product tasks relevant to client and market needs.