Policy Enforcement Manager, Graphic Violence, YouTube

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 2 years of experience in data analytics, cybersecurity, technology research, anti-abuse, policy or related fields.
  

Preferred qualifications:

• Experience in content policy, anti-abuse, and reviewing online content.
  
• Experience with identifying abuse trends or working in news or policy.
• Ability to build relationships with cross-functional partners across geographies.
• Effective business judgment, influencing and communication skills, and ability to build relationships with cross-functional partners, across geographies.
  
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
• Demonstrated analytical skills, including using data to drive strategy and business action.
  

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

As a Policy Enforcement Manager - Graphic Violence, you'll be responsible for working with a global team from policy, enforcement, product, engineering, tools, and legal to prevent violative content from appearing on the platform. You'll evaluate abuse trends and quality within vendor operations and develop creative solutions to address quality workflows, and processes. You'll also review decisions about the appropriateness of different content. This role will review graphic, controversial, and offensive video content in line with YouTube’s Community Guidelines and may be required to work on-call on weekends and holidays.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities

• Research and stay up-to-date on key trends and suspicious patterns across policy areas.
  
• Oversee enforcement quality across policy areas, including calibrations with vendor teams.
  
• Work cross-functionally, think strategically, and keep our users safe while protecting free speech.
  
• Work on escalations with fast turn-around time to define the best plan and implement quickly. Provide timely updates to executives.
  
• Review controversial and offensive video content in-line with YouTube’s Community Guidelines.