Customer Solutions Engineer, gTech Ads
Customer Solutions Engineer, gTech Ads
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Minimum qualifications:
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
- Experience in working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
- Experience in technical troubleshooting, and managing internal/external partners or customers.
Preferred qualifications:
- Master’s degree in Engineering, Computer Science, Business, or a related field.
- Experience in the online advertising industry.
- Experience with SQL, Linux, and Cloud or distributed computing platforms, such as BigQuery, Hadoop, App Engine, etc.
- Excellent communication skills, and ability to adapt your message to the technical level of the audience and present technical materials to large groups.
About the job
gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
Responsibilities
- Provide technical consulting services and guidance around Google APIs and tech platforms to help clients develop cutting-edge applications across ads products.
- Work closely with customers to understand underlying business challenges. Cultivate relationships with Sales team and customers, then leverage these relationships to identify and develop innovative technical solutions that lead to more advertising business.
- Work across Sales, Support and Product teams to provide innovative solutions to real-world challenges.
- Propose, design, create and present prototypes, demos and proofs-of-concept to a wide variety of audiences, from Engineers to Marketing professionals.
- Leverage Google’s tech platforms and big data analytics systems to achieve your goals.
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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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