Risk Operations Team Lead, Play and Android

corporate_fareGoogleplaceDublin, Ireland

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 10 years of experience in fraud investigations, content operations, content moderation, policy enforcement, account security, or spam prevention.
  
• 1 year of experience in people management, leading a team.
  
• Experience in program management, strategy, or management consulting.
  

Preferred qualifications:

• Master's degree or PhD.
  
• Ability to influence cross-functionally at various levels.
  
• Excellent written/verbal communication and presentation skills.
  

About the job

In this role, you will be responsible for leading a team to drive an impact that changes the way Trust and Safety (T&S) and Google operate. You will deliver business impact for Google by setting, communicating, and achieving team priorities that support organizational goals. You will ensure appropriate metrics, roles, and people are in place to meet organizational goals. You will manage resources to deliver business impact for Google. You will demonstrate good judgment, make and communicate adjustments, and remove obstacles to ensure goals can be met during times of change. You will set clear expectations for each Googler aligned to role, level, and organizational goals and meet regularly to give feedback and provide coaching to help Googlers deliver results. You will foster a team culture that creates belonging, psychological safety, and respect and facilitate collaboration and open communication to help teams achieve results together.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

• Drive impact at a wider team level, across multiple aspects of abuse and harm-fighting and mitigation.
• Lead team to ensure everyone is focused on the most important and impactful work, holding the team accountable for results.
  
• Manage programs of a complex and ambiguous nature by streamlining new processes and organizing tasks into clear goals and objectives. Build new processes, procedures, methods, tests, and components with foresight to anticipate and address future issues before they arise.
  
• Build global partnerships with executive stakeholders to identify and advance common goals, act as a reliable domain expert for stakeholders.