Staff UX Researcher, Google Workspace

Minimum qualifications:

• Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
  
• 8 years of experience in an applied research setting, or similar.
  
• Experience in programming languages used for data manipulation and computational statistics (e.g., Python, R, MATLAB, C++, Java, or Go).
  

Preferred qualifications:

• Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
  
• 8 years of experience conducting UX research on products.
  
• 7 years of experience working with executive leadership (e.g., Director level and above).
  
• 5 years of experience managing projects, and working in a large, matrixed organization.
  

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you will help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You will explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You will have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

The web is what you make of it and our team is helping the world make more of the web. From open-source pros to user-experience extraordinaires, we develop products that help users connect, communicate and collaborate with others. Our consumer products and cloud platforms are giving millions of users at homes, businesses, universities and nonprofits around the world the tools that shape their web experience -- and changing the way they think about computing.

The US base salary range for this full-time position is $168,000-$252,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Responsibilities

• Direct stakeholders across organizations to gain support for research-based, user-centric solutions.
  
• Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
  
• Drive ideas to improve products and services through research-driven insights and recommendations.
  
• Lead teams to define and evaluate product, service, ecosystem impact.
  
• Own vision and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.