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Strategic Agency Manager, Google Customer Solutions (Netherlands)

Google

Google

Customer Service
Dublin, Ireland
Posted on Friday, September 13, 2024

Strategic Agency Manager, Google Customer Solutions (Netherlands)

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GoogleDublin, Ireland
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Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 8 years of experience in business development, partnerships, management consulting, or investment banking, in the Consumer Electronics, Auto, OEMs, Telecom, E-Commerce/Retail, Apps, Ads, Gaming, or Technology industries.
  • Experience working with C-level executives and cross-functionally across all levels of management.
  • Experience managing agreements or partnerships.

Preferred qualifications:

  • Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, compelling narratives, storytelling and competitive selling.
  • Knowledge of agency business models, customer retention, growth and new business acquisition for agencies.
  • Knowledge of online marketing strategy and tactics, including expertise in managing digital advertising campaigns with a focus on performance marketing.
  • Ability to lead and manage multiple projects with a broad range of internal and external constituents simultaneously.
  • Ability to own a portfolio in a sales context, and consistently overachieve quotas to drive growth.
  • Ability to communicate in Dutch fluently.

About the job

Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce.

The Agency Partnership team is a high-performing team that drives customer success by partnering with a wide range of Big 6 and independent traditional media agencies in The Netherlands.

Strategic Agency Managers are senior sellers who partner with traditional media agencies, and increase the value that Google media brings to their agency business and their customers' businesses in order to drive business growth and product adoption for Google. Agency managers prioritize stakeholder relationships and collaborate with a portfolio of agencies to discover, develop, and execute business growth strategies.

You will focus on influencing budget allocation to increase digital capabilities and strengthening long-term commercial growth partnerships within our agencies, driving scalable business growth and product adoption across the broader portfolio of agency-managed accounts. You'll drive alignment on the allocation of the strategic resources for these agencies, to fuel your growth enablement initiatives, collaborating with client strategists and product specialists to deliver mutual business growth to our agencies, their customers, and to Google.

The Global Partnerships organization is responsible for exploring new opportunities with Google's partners. Google’s Global Partnerships team works with a wide range of partners to bring the best of Google to power their business. The Global Partnerships team supports Google’s own Product teams with essential partnerships to help Google’s user experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments and more. Teams create product-enabling partnerships, go-to-market strategies and incubate business growth for a variety of products.

Responsibilities

  • Deliver against ambitious quarterly business and product objectives. Grow agency business by driving scalable product adoption and growth across a broad portfolio of Agency clients.
  • Own a portfolio of agencies by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and building multi-quarter plans for achievement.
  • Work towards long-term strategic goals on new and existing business consistently, while prioritizing and delivering outstanding sales experiences to Google's agency partners.
  • Manage and strengthen primary agency relationships from C-levels all the way down, including Media Planners and Buyers.
  • Shape the agency program by being a thought partner for the Agency Lead on strategic initiatives and agency-level planning.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.