Trade Operations Manager

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 2 years of experience in program or project management.
  
• 2 years of experience in APAC customs brokerage, indirect tax/VAT structuring, international trade consulting, trade law, or a related discipline.
  

Preferred qualifications:

• Certification in import, export, or customs brokerage.
  
• Knowledge of Customs Valuation, Country of Origin determination and HS classification, APAC import and export regulations, and global logistics.
  
• Familiarity working with distribution centers, service providers and managing shipping operations in APAC.
  
• Ability to be motivated and enjoy working in a global, multi-cultural environment.
  
• Excellent project and relationship management skills, with the ability to engage cross-functional teams in multiple geographies.
  
• Excellent written and verbal communication and presentation skills.
  

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

Responsibilities

• Provide advice on Customs, Import and Export regulations applicable to Google’s retail operations and strategic projects in APAC.
• Manage day-to-day import/export activities including frequent interaction with customs brokers, transportation providers and distribution centers to resolve any customs clearance issues.
• Develop and execute defined procedures and oversight programs with key retail partners (distribution centers and service providers) to streamline international shipping.
• Perform internal customs audits and conduct internal reviews of our trade and logistics practices, including on-site reviews on third-party logistics and customs brokers to ensure adherence with policies and service level agreements.
• Assist with a number of global and regional trade compliance programs and initiatives, including development of policies, workflows, automation, training and compliance toolkits.