Senior Strategic Agency Manager, Google Customer Solutions

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 8 years of experience in business development, partnerships, management consulting, or investment banking, in the Consumer Electronics, Auto, OEMs, Telecom, E-Commerce/Retail, Apps, Ads, Gaming, or Technology industries.
  
• Experience working with C-level executives and cross-functionally across all levels of management.
  
• Experience managing agreements or partnerships.
  

Preferred qualifications:

• Experience assessing and achieving agency success via sales techniques, including effective questioning, objection handling, compelling narratives, storytelling and engaged promotions.
  
• Experience working autonomously in a dynamic, ever-changing, and collaborative environment.
  
• Experience with agency business development/agency relationships in Central and Eastern Europe (CEE) and Middle East and North Africa (MENA) Market.
  
• Experience managing complex partnerships.
  
• Knowledge of agency business models (e.g., digital and traditional), customer retention, growth, and business acquisition for agencies.
  
• Ability to identify potential business opportunities, assess financial/business benefit, structure agreements, and discuss terms with strategic partners.
  

About the job

Google's line of products and services to clients never stops growing. Strategic Partner Managers have the rare opportunity to build a long-lasting relationship with our top partners. You cultivate these existing partnerships to make sure they can take full advantage of Google's ever-growing suite of offerings. You possess strong relationship-building skills and are apt to see mutually beneficial opportunities with partners in order to best represent our users, products and programs.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Build, maintain, and evolve external relationships with partners and across the ecosystem, and manage strategic partnerships with entities of all sizes.
  
• Develop cross-product area strategic partner initiatives and build go-to-market strategies to meet broader Google goals across rapidly changing industries.
  
• Ideate and drive complex agreements with potential partners and renewals/expansions for existing partners and build consensus with internal and external executives.
  
• Serve as the relationship manager for our current existing agreements. Help realize and optimize value from these partnerships while building effective long-term relationships.
  
• Engage with several internal cross-functional teams across multiple geographies to incubate, launch, improve, and scale new features and user experiences across markets and functional areas.