Customer Solutions Engineer, gTech Professional Services
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See open jobs at Google.See open jobs similar to "Customer Solutions Engineer, gTech Professional Services" ASU+GSV Summit.Customer Solutions Engineer, gTech Professional Services
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Please submit your resume in English - we can only consider applications submitted in this language.
Minimum qualifications:
- Bachelor's degree in Computer Science, other technical field, or equivalent practical experience.
- 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
- Experience in technical troubleshooting, and managing internal/external partners or customers.
Preferred qualifications:
- Master’s degree or MBA in Computer Science, or a related field.
- Experience in customer-facing roles in sales, sales engineering, consulting, or a related function.
- Experience in the online advertising industry.
- Ability to adapt your message to the technical level of the audience and present technical materials to groups of any size and background.
- Excellent project management and communication skills and attention to detail.
About the job
gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.
As a Customer Solutions Engineer, you will deliver innovative solutions on a broad range of projects. You will develop prototypes for proofs of concept, extend core products to meet the needs of our Sales teams, advance our data infrastructure, and build data-management web applications. You will be working with product managers, engineering teams, account managers, and sales people, and will be a highly visible and important member of the team.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
Responsibilities
- Manage technical relationships with a select client portfolio.
- Work with Sales to identify business opportunities leveraging both performance, display, video, and shopping solutions supported by the team.
- Collect requirements and provide guidance and best practices to apply ad products and technologies to achieve advertisers' partners' business goals.
- Design and implement complex, cross-product customized solutions with the client.
- Be responsible for complete implementations and escalations handled by other Google teams for named accounts.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
This job is no longer accepting applications
See open jobs at Google.See open jobs similar to "Customer Solutions Engineer, gTech Professional Services" ASU+GSV Summit.