Customer Engineer I, Early Stage Startups, Google Cloud

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
  
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
  

Preferred qualifications:

• Master's degree in Computer Science, Engineering, Mathematics, a technical field, or equivalent practical experience.
  
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
  
• Experience architecting and developing software or infrastructure, as well as experience with application development technologies.
  
• Experience prospecting, and building and maintaining customer relationships from scratch, with excitement for building Greenfield territories in Enterprise accounts.
  
• Knowledge of market trends, products, and solutions in Cloud, including Cloud certifications.
  

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Google Cloud empowers startups to address critical needs in scaling, growth, and global expansion, while offering advanced technologies that drive differentiation, customer acquisition, and business generation acceleration. As a Customer Engineer in the Startups organization, you will partner with technical Sales teams to introduce Google Cloud to our customers in the early stage startup ecosystem. You will help prospective and existing customers and partners understand the power of Google Cloud, develop cloud solutions and architectures to solve business challenges, engage in proofs of concepts, and troubleshoot technical questions and roadblocks.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $114,000-$167,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Work with the team to identify and qualify business opportunities in the early startup ecosystem, understand key customer technical objections, and develop the strategy to resolve technical blockers.
  
• Share in-depth Google Cloud expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
  
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
  
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
  
• Lead prospecting and acquisition of net new logos, creating and building customer relationships from scratch, and establishing yourself as a trusted advisor on their long-term technology and business decisions.