Regional Workplace Services Manager, Occupancy Planning

Minimum qualifications:

• Bachelor’s degree in Architecture, Management, Corporate Real Estate, Construction, Engineering, Interior Design, or equivalent practical experience.
  
• 7 years of experience in occupancy/office layout planning with an emphasis on program management.
• Experience in operational facilities management and services.

Preferred qualifications:

• Experience developing and managing occupancy plans and scenario planning, with a focus on solutions such as activity based seating.
  
• Experience in program management with the ability to run projects, such as long-term planning and short-term moves, to meet the business needs.
  
• Understanding of facilities management, hospitality, corporate services, or workplace management.
  
• Ability to suggest and implement creative, non-standard, and innovative occupancy planning solutions to address business needs and real estate issues.
  
• Exceptional communication, change management, data visualization and presentation skills, with the ability to negotiate and influence at all levels.
  
• Ability to travel and work non-standard hours.

About the job

At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation.

The Real Estate and Workplace Services (REWS) team creates inspiring spaces and innovative services that bring Google’s culture and values to life. We build and maintain all aspects of what keeps our Googley workspaces operating seamlessly across multiple cities and regions globally. We also manage the industry-leading services that help make Google a great place to work -- from how we design healthy and collaborative workspaces, create energizing food experiences, provide convenient transportation and fitness options, to delivering inclusive environments where Google and our employees can thrive.

The US base salary range for this full-time position is $153,000-$230,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Provide a pivotal role in Workplace Services operations throughout the region, including capacity and space planning associated with office builds, expansions and moves, and associated implementation of new processes and procedures.
• Serve as a key occupancy planning point of contact as a part of the Workplace Services team for the Northeast Region. Lead OP-related interactions with business and site leads as well as other key stakeholders, and as an escalation point for space issues.
• Build and maintain relationships with business leads and REWS business partners at all levels of the organization to understand needs and drivers. Oversees the vendor partner occupancy planners to track and document program requirements to develop well informed plans.
• Ensure vendor partners meet agreed service levels and outcomes in a demanding environment that requires the highest level of service delivery.