Customer Engineer II, Security, North America, Google Cloud

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture and cybersecurity in a customer-facing or support role.
  
• Experience with Cloud Identity and Access Management, network security, data security, regulatory compliance frameworks, or creating security architectures.
  
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications:

• Certification in Certified Information Systems Security (CISSP) or Consensus Classifier Section Processor (CCSP).
• Experience working with regulatory compliance frameworks such as ISO 27001, FedRAMP, PCI, and HIPAA.
  
• Experience with architecting and implementing security concepts in the cloud, including Identity and Access Management (IAM), Identify Provider (IdP), identity lifecycle management, firewalls, zero trust, secrets management, disaster recovery and continuity, SecOps, Data Loss Prevention (DLP), or encryption.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

The North America Tech Team (NATT) Customer Engineers seek to accelerate Google Cloud customer success by providing domain-specific technical expertise, while responsibly influencing products and solutions.

In this role, you will partner with Technical Sales teams as a Security and Compliance subject matter expert to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to technical security and compliance. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will partner with internal engineering stakeholders to improve products and build solutions.You will be a part of a diverse team of fellow Googlers working in an environment of respect and inclusion where we promote equal opportunities to succeed.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $134,000-$198,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical security and compliance blockers.
  
• Share in-depth expertise in security, privacy and regulatory compliance to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
  
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
  
• Contribute to programs in areas of security, privacy, and compliance with internal teams, e.g., Marketing, Product, Legal, and Policy teams. Drive enablement internally to create customer best practices.
  
• Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.