Senior Program Manager, Supply Chain Operations, Hardware Fulfillment

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 8 years of experience in program or project management.
  
• Experience managing programs and processes across distributed systems.
  

Preferred qualifications:

• Master's degree or equivalent practical experience.
• 10 years of experience in supply chain operations, program management, or manufacturing in the technology industry (e.g., servers, storage, and networking equipment).
  
• Experience with supply chain logistics, compliance, and fulfillment processes.
• Experience with Google Cloud Platform (GCP) products and services.
• Excellent analytical and problem-solving skills, with the ability to identify and resolve issues quickly.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $165,000-$248,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Responsibilities

• Oversee the creation, execution, and legal compliance of work orders, ensuring terms are aligned with Google's policies and customer expectations.
  
• Develop and track key performance indicators (KPIs) for all aspects of engagement and fulfillment, creating comprehensive reports for stakeholders.
• Work with stakeholders to define and implement secure supply chain and logistics protocols, ensuring compliance with regulations and standards.
• Assist Production Design Vendors (PDVs) in building to specification, addressing any needs or discrepancies that arise during the manufacturing process, prioritize and manage the backlog of fulfillment requests, ensuring timely delivery of Google Data Centers (GDC) solutions.
• Coordinate the delivery of GDC equipment to customer sites, manage logistics, timing, and turn-up procedures; assess site readiness, accept hardware shipments, and orchestrate the deployment of hardware and software components to ensure a smooth customer experience.