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Strategic Agency Manager, Google Customer Solutions

Google

Google

Customer Service
Mumbai, Maharashtra, India
Posted on Dec 20, 2024

Strategic Agency Manager, Google Customer Solutions

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GoogleMumbai, Maharashtra, India; Gurugram, Haryana, India
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Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mumbai, Maharashtra, India; Gurugram, Haryana, India.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience in Partner Management, Business Development, Sales, or Channel Development in the technology industry.
  • Experience working with C-level executives and cross-functionally across all levels of management.
  • Experience managing agreements or partnerships.
  • Experience working with startups or venture capital/private equity firms.

Preferred qualifications:

  • Master's degree or other advanced degree.
  • Experience strategically assessing and achieving investor success via sales techniques, including effective questioning, objection handling, compelling narratives, storytelling and competitive selling.
  • Experience in managing digital advertising campaigns with a focus on both performance and brand marketing.
  • Knowledge of investor business models (venture capital and private equity), startup development, and growth opportunities.
  • Knowledge of traditional vs. online marketing strategy and tactics.
  • Ability to lead and manage multiple projects with a broad range of internal and external stakeholders simultaneously.

About the job

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Build strategic partnerships and develop annual joint business plans with investors.
  • Deliver against ambitious quarterly milestones and growth objectives, grow investor business by driving scalable marketing initiatives and growth across a wide range of portfolio customers.
  • Own a portfolio of investors by thoroughly understanding growth drivers, identifying opportunities for advertising growth, managing risks and building multi-quarter plans for achievement.
  • Influence various levels of senior stakeholder (e.g., General Partners, Vice Presidents, C-level executives) representing diverse functions within the organization, including Product, Engineering, Sales, and Marketing, within both internal and external ecosystems to grow new and existing business consistently, while prioritizing and delivering outstanding sales experiences.
  • Collaborate with Google internal counterparts on cross-Google partnership opportunities, align on strategic priorities with Google Customer Solutions to provide a cohesive experience to our investors and their portfolio customers.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.