Conversational AI Consultant, Google Cloud Professional Services

Minimum qualifications:

• Bachelor's degree in Computer Science or equivalent practical experience.
  
• 7 years of experience in computational linguistics or software development.
• Experience building chatbots or voicebots.
  
• Experience working with customers, executives, and technical leads.
  
• Ability to travel 30% of the time, as needed, for client engagements.
  

Preferred qualifications:

• Experience building chatbots or voicebots with Dialogflow, as well as launching chatbot or voicebot applications.
  
• Experience building cloud-based conversational AI solutions.
  
• Effective leadership and influencing skills in the application of AI or Machine Learning.
  
• Excellent communication, writing, presentation, and problem-solving skills.

About the job

The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Google’s global network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners.

As a Conversational AI Consultant, you will work directly with Google Cloud’s most strategic customers on projects that transform business. You will contribute to Google’s innovations on the delivery of Conversational AI solutions for our customers and partners. You will design virtual agent solutions to enable digital transformation for our customers, build conversational interfaces, co-develop virtual agent solutions with Google partners, and work with Google’s Cloud AI Development teams to build and drive excellence in our products.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

For US Candidates: The US base salary range for this full-time position is $171,000-$257,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Lead virtual agent development engagements with strategic Google Cloud partners and customers, including stakeholder management, requirements gathering, and addressing deployment needs.
  
• Design engaging conversational interfaces for Conversational AI (CCAI).
  
• Work with internal specialists, and Product and Software Development teams to package approaches, best practices, and lessons learned into thought leadership, methodologies, and published assets.
  
• Interact with Sales teams, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks and issues, and timelines for successful client outcomes.
  
• Travel approximately 30% of the time for client engagements.