Product Specialist, Large Customer Sales, gReach Program for People with Disabilities (English, Mandarin)
Product Specialist, Large Customer Sales, gReach Program for People with Disabilities (English, Mandarin)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 3 years of work experience in an enterprise environment.
- Experience in business, computer science, economics, marketing or relevant areas.
- Ability to communicate in English and Mandarin fluently to collaborate with colleagues and complete tasks and projects.
Preferred qualifications:
- Experience managing multiple engaging priorities.
- Experience collaborating and influence with cross-functional teams located around the globe in different timezones.
- Experience with extensive Google Ads Solution (Search, Display ads).
- Experience collaborating and communicating with diverse clients at all levels.
- Experience in digital marketing Google ads solution.
- Understanding of data analysis and problem solving.
About the job
The gReach Program is a 12 months paid upskilling program for students and industry professionals with disabilities and vocation that support applicants with a certificate issued by the government. Participants will receive on-the-job-training and work on a range of projects. gReach Associates will be placed in teams across the business such as Device and Services, Software, Advertising Sales, User Support, Market HR, and Google Cloud.
Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.
Responsibilities
- Drive product adoption by influencing and equipping customers, sales teams, and sales leaders with cross-functional team members. Co-define and execute product adoption goals with Sales teams/partners.
- Lead pitches on ads product solutions, and partner with Sales teams on shifting the customer mindset to adopt the products and meet best practices.
- Identify gaps in products and build business cases based on advertiser needs. Synthesize multiple viewpoints and communicate the customer perspective for the product features and solutions necessary to drive long-term success of advertisers.
- Escalate any issues the customers face with products, processes, or tools.
- Manage the translation of the apps business plan into quarterly actions like named account list, scalable initiatives, training, etc. Consult with clients and Sales teams to identify needs and develop initiatives to drive product adoption metrics.
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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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