Client Activation Manager

You will drive the agenda for pharma subsectors on client and priority client themes, linked to our distinctive capabilities (e.g., offerings). In this role, you will be a thought partner and work closely with pharma subsector leaders to define and operationalize priorities to deliver client impact. You will identify and radiate client opportunities priorities by understanding the client landscape, surfacing client needs, conducting competitive analysis, analyzing internal activity data, and understanding client feedback & wins/losses. You’ll activate client development by driving white & grey space identification and leading priority campaigns and initiatives, in close collaboration with various practices, regions, and service lines. You’ll bring the best of client development platforms and programs to every interaction, connecting experts, matching distinctive capabilities, and more. You’ll be responsible for execution of the activation plan, working closely with client development colleagues and partnering with other functions to drive action and results. You’ll ensure pharma has strong processes and infrastructure in place for client activation, including enabling easy access to a portfolio of client development resources, enduring assets (e.g., codification, case references, qualifications), developed by client capabilities. You’ll help bring together the global community of colleagues passionate about client activation in pharma subsectors. As our operating model evolves, scope of the role may also evolve, and you will have the opportunity to co-shape the role.