Client Service & Investment Intern
McKinsey & Company
Customer Service
São Paulo, SP, Brazil
Posted on Tuesday, September 12, 2023
Client Service & Investment Intern
Who You'll Work With
You will join McKinsey’s Brazil office and be a part of the Latin America Client Investment and Client Service teams. These teams are part of the global Client Investment and Client Service communities with which we interact frequently to exchange knowledge and best practices.
Your direct reports are the Region’s leaders of Client Investment and Client Service. These leaders are among the most senior consultants in the region and are members of the region’s leadership team and governance structure. Locally, you will also interact frequently with the region’s Finance, Communications and Sector & Functional Practices to coordinate implementation and eventual adjustments in the course of ongoing initiatives.
What You'll Do
You will conduct analyses and develop analytic tools to support and inform our regional leadership on the progress and impact of activities underway or under consideration.
Your responsibilities include:
- Assessment of the evolution of our competitive positioning and relative strategic distance vis-à-vis different segments of competitors, i.e.: mapping our relative competitive success across industries, geographies and service lines
- Identifying and characterizing key ‘battlegrounds’, i.e. the combinations of industry / service line / geography were we most frequently encounter a competitor
- Investigating the potential underlying causes for eventual differences in competitive success or competitive intensity
- Maintenance and investigation of the region’s ‘client opportunity map’, that is, the database wherein is kept information on the major companies in the region for purposes of prioritization of client development efforts. Analytics conducted here include: estimates of the extent and nature of McKinsey’s relationship with different segments of potential clients, for example, clients of different size (i.e. as measured by revenues) or ownership (i.e. whether a part of a local business conglomerate or major multinational)
- Identification of the service lines and companies with highest probability of successful introduction leveraging findings from the firm’s advanced analytics capabilities
- Support the team on analyses of the performance and health of the region’s portfolio of at-risk and invested engagements. This includes: measuring conversion rates on investments approved by our committees, particularly conversion into longer term, transformative programs
- Helping the team prepare and revise documents for weekly and monthly calls with the leadership and the finance team
Qualifications
- Currently pursuing university degree with expected graduation of December 2026 in areas such as business, economics, engineering and analytics related areas
- Knowledge of Excel; competent in other common MS Office programs
- Strong communication and interpersonal skills
- Ability to work independently as well as collaborate effectively with others
- Fluent English
Industries
Capabilities
FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.
FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites.
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Job Skill Group - CSSA Short Term
Job Skill Code - KMDI - Knowledge Management & Dissemination Intern
Function - Firm Administration
Industry - Financial Services
Post to LinkedIn - Yes
Posted to LinkedIn Date - Mon Sep 11 00:00:00 GMT 2023
LinkedIn Posting City - Sao Paulo
LinkedIn Posting State/Province -
LinkedIn Posting Country - Brazil
LinkedIn Job Title - Client Service & Investment Intern
LinkedIn Function - Business Development
LinkedIn Industry - Management Consulting
LinkedIn Seniority Level - Internship
Job Skill Code - KMDI - Knowledge Management & Dissemination Intern
Function - Firm Administration
Industry - Financial Services
Post to LinkedIn - Yes
Posted to LinkedIn Date - Mon Sep 11 00:00:00 GMT 2023
LinkedIn Posting City - Sao Paulo
LinkedIn Posting State/Province -
LinkedIn Posting Country - Brazil
LinkedIn Job Title - Client Service & Investment Intern
LinkedIn Function - Business Development
LinkedIn Industry - Management Consulting
LinkedIn Seniority Level - Internship