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Technology & Digital
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IT Services Professional - Global Provisioning Services
McKinsey & Company
IT
Prague, Czechia
Posted on Friday, November 10, 2023
IT Services Professional - Global Provisioning Services
Who You'll Work With
You will be a member of the Global Provisioning Services Team, coordinating IT service requests from McKinsey consultants working at the client premises where possible again or working from home. On daily basis, you will collaborate and share knowledge with your colleagues in Prague (Czech Republic), Manila (Philippines), or San Jose (Costa Rica), as well as with external vendors supporting our services.
Our mission is to provide to all our colleagues all IT equipment, software, and solutions needed with the utmost convenience and swift turnaround globally.
What You'll Do
Your primary responsibility will be to provide assistance to our firm colleagues with their IT hardware return process, ensuring we meet the firm's high standards on compliance with legal requirements and customs regulations.
You will be coordinating logistics and collaborating with other teams (IT support teams, technicians, local office IT colleagues, and external vendors) to discuss equipment and its delivery time. At the same time, you will learn about the most recent IT technologies.
You will handle:
- Delivery of packing material if required and shipment back of our IT equipment
- Prolongation or transfer of the device loan
- Communication and follow-up questions from our consultants about our IT equipment
- You will have to prioritize the urgency and come up with creative solutions to a problem to help the consultant in the best possible way
As a people-first firm, we offer a competitive salary plus an exceptional benefits package that includes:
- Annual bonus based on firm performance
- Five weeks of paid time off and five paid sick days per year
- Membership in a private healthcare clinic
- Private healthcare coverage for you, your spouse/domestic partner, and children including medical, dental, and mental health with a yearly eyeglasses refund
- Mental health support
- Learning programs (including unlimited access to e-learning courses), coaching/mentorship opportunities, and feedback culture
- Comprehensive onboarding to your new role
- Professional development opportunities for career growth across the firm
- 38000 CZK annually in a prepaid benefits card to use for cultural events, sports, courses, and more
- Firm gifts for tenure and important life events
- Full benefits/salary during maternity leave and generous paternity leave
- Life and business travel accident insurance along with a short-term disability compensation continuation benefit
- Extended Christmas break, usually with additional paid vacation days
- Meal allowance and free breakfast, snacks, drinks and fruit at the office
- Modern office facilities close to the metro station with in-office “pub-like” conference room for events
- Free car and bicycle parking in the office building
- Diverse, equitable, and inclusive environment with office-and firm-wide initiatives and communities (charities, sports teams, LGTBQ+, and more)
- Informal dress code
- Hybrid way of working
- International community with over 60 nationalities
- Digital annual tax returns preparation on your behalf by the firm
- Immigration support for you and your family (pre-joining and during visa extensions)
- And more
Qualifications
- Proficiency in working with MS Office applications
- Basic understanding of business operations, procurement, or supply chain management
- Experience in logistics is a plus
- Outstanding customer service mindset
- Fluent knowledge of English, both verbal and written, and strong communication skills
- Proactive approach to solving issues and optimizing processes
- Desire to learn every day and ability to work in a dynamic environment
- Strong team spirit
- Advanced organization and prioritization skills
Job Skill Group - CSSA
Job Skill Code - RISS - IT Services Professional, Global Provisioning Services
Function -
Industry -
Post to LinkedIn - Yes
Posted to LinkedIn Date - Wed Nov 08 00:00:00 GMT 2023
LinkedIn Posting City - Prague
LinkedIn Posting State/Province -
LinkedIn Posting Country - Czech Republic
LinkedIn Job Title - IT Services Professional - Global Provisioning Services
LinkedIn Function - Other
LinkedIn Industry - Logistics and Supply Chain
LinkedIn Seniority Level - Not Applicable
Job Skill Code - RISS - IT Services Professional, Global Provisioning Services
Function -
Industry -
Post to LinkedIn - Yes
Posted to LinkedIn Date - Wed Nov 08 00:00:00 GMT 2023
LinkedIn Posting City - Prague
LinkedIn Posting State/Province -
LinkedIn Posting Country - Czech Republic
LinkedIn Job Title - IT Services Professional - Global Provisioning Services
LinkedIn Function - Other
LinkedIn Industry - Logistics and Supply Chain
LinkedIn Seniority Level - Not Applicable