You will join our global Technology & Digital(T&D) function. This function conceptualizes, designs, builds, and runs the technologies used by thousands of colleagues across the globe every day, enabling our firm to deliver exponential impact.

You’ll be part of the T&D function’s Global Technology team, which provides analytic support to colleagues all over the world.

Based in our McKinsey Global Services office in Costa Rica, you will work with technology teams, regional IT centers, peer analysts, and other colleagues across Toronto, Waltham, Dusseldorf, Manila, and Prague, on a variety of tasks with international reach.

What You'll Do

Using your technical and problem-solving skills, you will provide real-time analytic support to colleagues across the globe.

You will respond to, research, resolve, and track colleague questions in a timely manner. You will help problem-solve issues, ranging from simple functional questions to building dashboards and complex data modeling. You will also advise colleagues on how their tasks can be resolved quickly and effectively using IT applications.

Working with regional centers, you will ensure the timely distribution of knowledge and best practices, you will also contribute to a collaborative team environment by assisting other analysts and specialists with their tasks.

By providing gold-star technical support, you will enable other colleagues to work effectively and make more of an impact in their roles.

As a people-first firm, we offer a competitive salary, plus an exceptional benefits package that includes:

Learning programs (including unlimited access to e-learning courses), coaching/mentorship opportunities, and feedback culture
Comprehensive onboarding to your new role
Professional development opportunities for career growth across the firm
Diverse, equitable, and inclusive environment with office- and firm-wide initiatives and communities (charities, sports teams, affinity/diversity groups, LGBTQ+, and more)
Lunch/breakfast allowance as well as free snacks, drinks, and fruits at the office
Modern office space with an on-site gym and free car and bicycle parking
Free transportation to and from the office
And more

Qualifications

Strong IT skills and a good understanding of relational databases
Strong knowledge of Microsoft Excel
Ability to communicate fluently in English, both verbally and in writing (advanced level)
Exceptional analytical, conceptual, and quantitative problem-solving skills
Ability to clarify and translate business requirements into scalable solutions
Solid interpersonal and time management skills
Outstanding customer orientation and ability to cultivate collaborative, trust-based relationships
Eagerness to learn, collaborate, and share knowledge and experiences across regions and teams
All roles in Costa Rica require the following documentation to be eligible for a position: national ID or citizenship, criminal record, high school diploma, and proof of previous employment (constancia laboral) if applicable

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FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites.

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