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Category Operations Manager, Air

McKinsey & Company

Operations

Atlanta, GA, USA · Chicago, IL, USA · Denver, CO, USA · Tappahannock, VA, USA

Posted on Nov 5, 2024

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Procurement

Category Operations Manager, Air

Job ID: 92994

Chicago
Denver
Miramar
New Jersey
New York City
Philadelphia
Tampa

Apply Now Apply Later

Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You’ve come to the right place.

Who You'll Work With

You will be part of the McKinsey Optimize function that delivers distinctive, positive and productive experiences through various services ranging from travel, events, real estate, sourcing, technology and purchasing.

You will work closely with the wider Travel Team and Optimize departments, as well as leadership in North America and colleagues in other functions across the globe.

Optimize Travel is responsible for setting the strategy for – and managing the operations of McKinsey’s global travel program. Our vision is to bring people together to create positive enduring change in the world. We do this by designing a global and scalable travel program that harnesses innovation to deliver the best value for our Firm while creating positive experiences for our colleagues. We empower colleagues to make informed travel decisions as they focus on delivering impact where it matters most.

You will be based in one of our approved U.S. Office locations (New York City, New Jersey, Chicago, Miramar FL, Tampa, Denver, Philadelphia) and report directly to the Global Airline Program Lead based in London, U.K.

Your impact within our firm

You will own a portfolio of strategic global and regional projects that maximize value of the airline program. This includes assisting with rollout of technologies and automation to enable delivery at scale.For example, you will work with our travel management company and drive the rollout of New Distribution Capability enabled bookings in relevant markets.

In this role, you will manage suppliers in assigned region(s), conduct reviews, continuously improve terms and benefits, manage performance, and represent the Firm in airline forums.

You will partner with the Regional Travel Managers to support and drive travel initiatives and bring efficiencies in your areas.

You will collaborate with regional/ office leaders, Finance, HR, Meetings & Events, Partners, Learning, Sustainability, and consulting leads to promote the air program and drive value.

You will engage travelers and Executive Assistants to promote best practices in booking air travel, identify and drive change in traveler behaviors.

You will drive end-to-end program management with airline/ rail suppliers and internal customers, while supporting the Global Air Category Lead with the execution of strategic priorities.

To be successful in this role, you must be able to identify gaps and opportunities for improvement to drive continuous improvement in our air and rail operations. You must be able to balance working with a global team to meet wider goals and objectives while aligning these with the needs and objectives of local stakeholders.

In this role you will use your negotiation and change management skills, expand your knowledge of airline and rail sectors, and capitalize on strengths you bring to the Firm. We offer exceptional training as well as regular coaching and mentoring.

Your qualifications and skills

7+ years of relevant experience, with at least 3-5 years in relevant travel category
Exceptional understanding of airline commercial proposition and related sectors: business/ online travel agencies, content aggregators, travel technologies, and corporate travel segment
Recognizes patterns and applies problem-solving approaches; synthesizes insights into clear recommendations and identifies creative solutions to problems
Strong attention to detail and excellent analytical skills, ability to work with large data sets and extract meaningful insights
Skills to communicate complex ideas effectively and influence stakeholders at all levels
Consulting and project management skills
Must be able to work with minimal supervision

Please review the additional requirements regarding essential job functions of McKinsey colleagues.

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FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

Certain US jurisdictions require McKinsey & Company to include a reasonable estimate of the salary for this role. For new joiners for this role in the United States, including all office locations where the job may be performed, a reasonable estimated range is $103,100 - $169,200 USD —to help you understand what you can expect. This reflects our best estimate of the lowest to highest [salary/hourly wages] for this role at the time of this posting, ensuring you have a clear picture right from the start, though it's important to remember that actual salaries may vary. Factors like your office location, your unique blend of experience and skills, start date and our current organizational needs all play a part in determining the final figure. Certain roles are also eligible for bonuses, subject to McKinsey's discretion and based on factors such as individual and/or organizational performance.

Additionally, we provide a comprehensive benefits package that reflects our commitment to the wellness of our colleagues and their families. This includes medical, mental health, dental and vision coverage, telemedicine services, life, accident and disability insurance, parental leave and family planning benefits, caregiving resources, a generous retirement contributions program, financial guidance, and paid time off.

FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites.

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Job Skill Group - N/A
Job Skill Code - TROM - Travel Operations Manager
Function -
Industry -
Post to LinkedIn - Yes
Posted to LinkedIn Date - Mon Nov 04 00:00:00 GMT 2024
LinkedIn Posting City - Chicago
LinkedIn Posting State/Province - Illinois
LinkedIn Posting Country - United States
LinkedIn Job Title - Category Operations Manager, Air
LinkedIn Function - Consulting
LinkedIn Industry - Airlines/Aviation
LinkedIn Seniority Level - Associate

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