Capabilities & Insights Intern - OPS Knowledge

You’ll work in San Jose, Costa Rica as part of our Client Capabilities Hub working alongside our consultants and clients to generate distinctive insights and proprietary knowledge.

This internship position is a 6-month (potentially extendable to 12 months) based opportunity for students or new professionals looking to gain that extra step towards their professional development.

You’ll be part of the Operations Capabilities and Insights team. Playing an active role in the Ops team by collaborating with colleagues in regional and global Ops Teams.

Some of the most influential names in operations turn to McKinsey to transform their core business and redefine their operating model. Building on twin pillars of resilience and reimagination, and powered by digital technologies and industry expertise, we help our clients and consultants create change that matters throughout sectors and entire value chains.

You'll focus on topics such as Capital Excellence, Service Operations, Manufacturing/Supply Chain and Product Development/Procurement.

As an Intern you will work with client service professionals to understand, disaggregate, and prioritize their knowledge and research needs. You will identify the key issues for the team and determine the most appropriate solution, effectively balancing quality, availability, timeliness, and cost factors. By leveraging broad information source knowledge and your understanding of McKinsey’s global network of knowledge professionals, you will efficiently collect, summarize, and synthesize the relevant facts. Research end products delivered to consulting teams include data visualization, presentations, frameworks, written memos and other end products.

You will be expected to bring interest and develop some expertise in one or multiple areas of the operations domain, depending on the needs of our clients. You will contribute to the continuous effort of building and managing a state-of-the-art knowledge management infrastructure by reviewing and selecting information sources, establishing links to internal and external experts, and developing and maintaining relevant library materials and databases.

Capabilities