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Credit Card Payments, Operations Manager

McKinsey & Company

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See open jobs at McKinsey & Company.See open jobs similar to "Credit Card Payments, Operations Manager" ASU+GSV Summit.

Operations

Miramar, FL, USA · Tampa, FL, USA

Posted on Nov 25, 2024

Procurement

Credit Card Payments, Operations Manager

Job ID: 93359

Miramar
Tampa

Apply Now Apply Later

Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You’ve come to the right place.

Who You'll Work With

You’ll work in our one of our Operations locations (Miramar US, Tampa US) as part of our Optimize Operations department. Our Optimize Operations supports a variety of procure functions, including Supplier Enablement, Credit Card products, Optimize Helpdesk, and Policy Compliance.

Your specific role will be as a member of the Payment Strategy team, which manages the firm’s Corporate Card, Buyer Card, Supplier Card, and Central Bill Travel payment programs.

Your impact within our firm

You will work both as an individual contributor and as project or product manager in small teams of 3-5 team members.

In this capacity, you will work on 1-2 high impact projects or workstreams within our department and collaborate on Optimize projects and objectives led by other department team members. Work will include collaboration with Finance, Operations, Technology, and Travel to build products and solve complex problems that require an understanding of cross functional requirements from each area and develop solutions that produce the highest impact for the firm.

As part of this role, you will be responsible for our relationship with our credit card providers, technology platforms and related solutions providers. This work will include holding those suppliers accountable for meeting our service level requirements to our department and to our colleagues.

This work will include gathering and analyzing information, formulating and testing hypotheses as part of problem-solving, considering long-term implications of solutions, developing and communicating recommendations, and implementing those recommendations.

In addition, you will be asked to proactively identify gaps with existing processes and to apply a continuous-improvement mindset to the way we work, challenging yourself and your team members to balance value generated vs. improving operational efficiency.

You will be responsible for collaborating with stakeholders to ensure that solutions meet their expectations, influencing others to align on anticipated process changes, and keeping stakeholders and leaders informed on project progress.

You will be expected to cultivate an environment of trust, teamwork, self-confidence and an ownership mentality, which emphasizes continuous process improvement, rather than tactical, short-term solutions.

You’ll have the opportunity to gain new skills, develop subject matter expertise and build on the strengths you bring to the firm. Colleagues are encouraged to participate in the firm’s training courses and you will be supported by a manager who provides coaching and mentoring.

Your qualifications and skills

University degree, preferably field related to business
4+ years of operations management or project management experience
Excellent analytical tools and problem-solving capabilities
Excellent interpersonal skills, with the ability to work across functions at all organizational levels
Skills to communicate complex ideas effectively - both verbally and in writing
Comfort with navigating ambiguous situations with thoughtfulness and pragmatism
High degree of self-motivation and able to work independently and virtually, given globally distributed team
Superior organizational skills, able to meet deadlines, and inspire confidence among senior leadership
Strong problem solving, structuring, communications and client service capabilities
An entrepreneurial, action and growth-oriented mindset
Mastery of Excel and PowerPoint

Please review the additional requirements regarding essential job functions of McKinsey colleagues.

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FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

Certain US jurisdictions require McKinsey & Company to include a reasonable estimate of the salary for this role. For new joiners for this role in the United States, including all office locations where the job may be performed, a reasonable estimated range is $103,100 - $142,300 USD —to help you understand what you can expect. This reflects our best estimate of the lowest to highest [salary/hourly wages] for this role at the time of this posting, ensuring you have a clear picture right from the start, though it's important to remember that actual salaries may vary. Factors like your office location, your unique blend of experience and skills, start date and our current organizational needs all play a part in determining the final figure. Certain roles are also eligible for bonuses, subject to McKinsey's discretion and based on factors such as individual and/or organizational performance.

Additionally, we provide a comprehensive benefits package that reflects our commitment to the wellness of our colleagues and their families. This includes medical, mental health, dental and vision coverage, telemedicine services, life, accident and disability insurance, parental leave and family planning benefits, caregiving resources, a generous retirement contributions program, financial guidance, and paid time off.

FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites.

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Job Skill Group - N/A
Job Skill Code - POM - Procurement Operations Manager
Function -
Industry -
Post to LinkedIn - Yes
Posted to LinkedIn Date - Mon Nov 18 00:00:00 GMT 2024
LinkedIn Posting City - Miramar
LinkedIn Posting State/Province - Florida
LinkedIn Posting Country - United States
LinkedIn Job Title - Credit Card Payments, Operations Manager
LinkedIn Function - General Business
LinkedIn Industry - Banking
LinkedIn Seniority Level - Mid-Senior level

This job is no longer accepting applications

See open jobs at McKinsey & Company.See open jobs similar to "Credit Card Payments, Operations Manager" ASU+GSV Summit.

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