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Risk Coordinator, Client Service Risk, Life Sciences

McKinsey & Company

Customer Service

Atlanta, GA, USA · Boston, MA, USA · Chicago, IL, USA · Germany

Posted on Jan 22, 2025

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Risk & Compliance

Risk Coordinator, Client Service Risk, Life Sciences

Job ID: 94518

Boston
Chicago
Dallas
New Jersey
New York City
Phoenix
Tampa
Toronto
Washington DC

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Do you want to work on complex and pressing challenges—the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you’ve come to the right place.

Who You'll Work With

McKinsey & Company is a leading management consulting and trusted advisor to the world’s leading businesses, governments, and wider institutions. It is a truly global firm with over 120 offices in over 60 countries.

You will be part of the firm’s Client Service Risk (CSR) function whose mission is to enable client impact and innovation in a way which manages risks to our clients, people, and the firm. CSR is a globally integrated team with colleagues from diverse professional backgrounds including communications, consulting, government, and law.

Our function advises firm leadership on risks across the lifecycle of our client engagements, including client selection, management of work scope, and changes in operational circumstances. You can learn more about the firm’s risk framework and policies at this link.

This role reports to the Global Head of Life Sciences Risk through colleagues responsible for leading the Life Sciences risk teams in the United States and Canada and can be based within the Americas.

Your impact within our firm

You will work as part of the Firm’s global Client Service Risk function (CSR), which advises McKinsey’s Partners and the Client Service Risk Committee (CSRC – a committee of respected Senior Partners and Firm functions professionals that advises on the most complex risks) on how the Firm can best serve its clients while managing the risks involved, specifically within the Life Sciences sector. The role requires excellent judgment, problem-solving skills, and written and oral communication. It needs distinctive interpersonal and collaborative skills, together with exceptional integrity and judgment.

In this role you will triage requests for risk advice, and advise directly on risk questions with involvement from senior risk colleagues on complex or higher risk issues as required. You will compile input needed to resolve risk cases across all tiers (including CSRC cases) while working closely with those leading on the case. You will coordinate and assist with the development of regional risk compacts and risk assessments.

You will be responsible for strengthening CSR’s knowledge-management initiatives, contribute to evolving our systems and resources (e.g., knowledge development and radiation; database and workflow tools; codified best practices; templates and other resources). Additionally, you will help ensure robust CSR data integrity and leading creation of insightful CSR reporting and updates for Firm leadership and other key stakeholder groups.

You will also contribute to or lead special projects and risk initiatives, including enhancements to the end-to-end Life Sciences risk registration process (e.g. Tier 1, practice risk leaders, CSRC, etc.), risk strategy and other CSR operations efforts.

Your qualifications and skills

Undergraduate degree
Strong organizational and database-management skills
Positive, diplomatic, excellent judgment and good instincts
Interest in and affinity for risk and professional-standards issues
Highly collaborative attitude
Self-motivated and entrepreneurial, with a track record as self-starter
Comfort with ambiguity
Prior experience of consulting and/or healthcare sectors is desirable however not essential
Outstanding English written and oral communication skills, including clear and concise writing and editorial skills, with strong personal presence and credibility; excellent listening skills
Ability to work across all levels of seniority, cultivating trust-based, peer-counselor relationships

Please review the additional requirements regarding essential job functions of McKinsey colleagues.

Industries

Life Sciences

Capabilities

Risk & Resilience

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FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

Certain US jurisdictions require McKinsey & Company to include a reasonable estimate of the salary for this role. For new joiners for this role in the United States, including all office locations where the job may be performed, a reasonable estimated range is $78,400 - $122,800 USD —to help you understand what you can expect. This reflects our best estimate of the lowest to highest [salary/hourly wages] for this role at the time of this posting, ensuring you have a clear picture right from the start, though it's important to remember that actual salaries may vary. Factors like your office location, your unique blend of experience and skills, start date and our current organizational needs all play a part in determining the final figure. Certain roles are also eligible for bonuses, subject to McKinsey's discretion and based on factors such as individual and/or organizational performance.

Additionally, we provide a comprehensive benefits package that reflects our commitment to the wellness of our colleagues and their families. This includes medical, mental health, dental and vision coverage, telemedicine services, life, accident and disability insurance, parental leave and family planning benefits, caregiving resources, a generous retirement contributions program, financial guidance, and paid time off.

FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites.

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Job Skill Group - CSSA
Job Skill Code - CRC - Client Service Risk Coordinator
Function - Risk & Resilience
Industry - Life Sciences
Post to LinkedIn - Yes
Posted to LinkedIn Date - Tue Jan 21 00:00:00 GMT 2025
LinkedIn Posting City - New York
LinkedIn Posting State/Province - New York
LinkedIn Posting Country - United States
LinkedIn Job Title - Risk Coordinator, Client Service Risk, Life Sciences
LinkedIn Function - Consulting
LinkedIn Industry - Management Consulting
LinkedIn Seniority Level - Entry level

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