IT Services Professional - Software License Management
McKinsey & Company
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Prague, Czechia
Posted on Mar 20, 2025
IT Services Professional - Software License Management
Job ID: 94653
You will work in our Prague office as part of the Global IT Provisioning Capabilities team. This team operates across all regions 24/5 focusing on ordering, provisioning, and tracking of software licenses ensuring compliance.
Do you want to work on complex and pressing challenges—the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you’ve come to the right place.
Your Impact
You will take ownership of software requests end to end, advise and problem solve to offer our colleagues the best solutions to perform their work effectively and efficiently while fulfilling the firm’s security and compliance standards.
In this role, you will collaborate closely with internal teams and subject matter experts including security, product category owners, vendor management and procurement to continuously streamline the day-to-day records responsible for keeping us up to date with firm’s software assets.
You will also become an expert on various software products and advise colleagues and requestors on the best solution.
You will perform research and test new products. maintain a software portfolio inventory and strive for a lean portfolio by avoiding overhead asset purchases and promoting- identifying alternative software, which supports interchangeable functionality.
Key responsibilities of the IT Services Professional include:
- Oversee software provisioning end-to-end: Manage the entire software provisioning process, ensuring timely and accurate delivery
- Engage with internal teams: Order and track software products, serving as the primary point of contact for internal teams
- Provide expert advice: Act as a subject matter expert, offering guidance to the Coordination team, end users, and product owners
- Ensure compliance: Monitor and enforce compliance for all software products installed on workstations and servers
- Optimize cost-effectiveness: Determine and implement the most cost-effective services and products to maximize return on investment (RoI) and avoid over/under licensing
- Vendor engagement: Collaborate with vendors to implement solutions that align with our environment
- Identify and address gaps: Identify gaps and opportunities in tools, collaborate with developers to create stories, test, and implement solutions
- Act as product owner: Serve as the product owner for dedicated products and services, ensuring their successful management and deployment
- Automate processes: Assess current processes and automate wherever possible to enhance efficiency
- Improve license management: Identify opportunities to improve the management and cost efficiency of existing licenses and contracts
- Ensure smooth operations: Maintain smooth operations, identify and resolve issues, and act as a subject matter expert and backup in case of shortages
- Maintain GHD Software Troubleshoot issues, develop, implement, document, maintain, and measure core operations processes
- Monitor operations metrics: Establish and monitor operations metrics, tools, and reporting to ensure continuous improvement
- Resolve service gaps: Identify service gaps and issues, engaging the right people to find and implement solutions
- This role demands meticulous attention to detail and strong organizational skills to manage the extensive tracking and administrative tasks efficiently, ensuring smooth operations within the software team and across the serviced regions.
Your Growth
Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
In return for your drive, determination, and curiosity, we will provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients.
Every day, you will receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.
In return for your unwavering dedication to excellence, you will have:
- Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
- A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
- Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
- World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package, which includes medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.
Your qualifications and skills
- University degree or equivalent experience
- Fluent knowledge of English both verbal and written
- Exceptional written and verbal communication skills
- 2 years of hands-on experience in a customer-centric or a coordination role
- Previous experience in account management is a plus
- Outstanding customer orientation and service attitude combined with a high level of professionalism
- Strong talent for coordination tasks with sense for urgency and attention to detail
- Excellent problem-solving skills
- Strong self-organization
- Ability to adjust and flexibly respond to changing requirement
- Strong process orientation and interest in developing and optimizing processes
Please review the additional requirements regarding essential job functions of McKinsey colleagues.
FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.
FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites.
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Job Skill Group - N/A
Job Skill Code - RISS - IT Services Professional
Function - Technology
Industry - Telecommunications
Post to LinkedIn - Yes
Posted to LinkedIn Date - Thu Mar 13 00:00:00 GMT 2025
LinkedIn Posting City - Prague
LinkedIn Posting State/Province -
LinkedIn Posting Country - Czech Republic
LinkedIn Job Title - IT Services Professional - Software License Management
LinkedIn Function - Information Technology
LinkedIn Industry - Computer Software
LinkedIn Seniority Level - Entry level
Job Skill Code - RISS - IT Services Professional
Function - Technology
Industry - Telecommunications
Post to LinkedIn - Yes
Posted to LinkedIn Date - Thu Mar 13 00:00:00 GMT 2025
LinkedIn Posting City - Prague
LinkedIn Posting State/Province -
LinkedIn Posting Country - Czech Republic
LinkedIn Job Title - IT Services Professional - Software License Management
LinkedIn Function - Information Technology
LinkedIn Industry - Computer Software
LinkedIn Seniority Level - Entry level
This job is no longer accepting applications
See open jobs at McKinsey & Company.See open jobs similar to "IT Services Professional - Software License Management" ASU+GSV Summit.