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Manager Digital Product Management



London, UK
Posted on Thursday, August 31, 2023


At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. With a rich heritage that combines 150 years of experience in publishing with the latest learning technology and digital services, we help people learn whatever, wherever and however they choose.

Role Overview

The Digital Product Manager (Institutions) will have a pivotal role in shaping the future of language learning products for institutions, through innovative education solutions. They will play a critical part in defining and executing the product vision, strategy, and roadmap for the key areas of one product or product-category and will be responsible for the overall commercial success of the product.

The Digital Product Manager will use their commercial and technical acumen and effective communication skills to collaborate seamlessly with engineering, design, and business teams, ensuring that the end-to-end product experience meets the needs of our users. They will bring personalized, innovative and effective learning experiences to life while drawing on their deep understanding of the market and technology trends. This position, working with members of a cross-functional team and with a keen understanding of the competitive/market landscape and customers’ needs, develops and executes the direction for the products within their remit.


  • Define product direction to meet customer needs, develop and execute product roadmap for the assigned product / product category.

  • Responsible for delivering on the product KPIs – including overall P&L, user metrics, quality metrics, budget, etc.

  • Use product lifecycle methodology and agile best practices aligning to define strategies, aligning them with the overarching ELL strategy and portfolio level plans.

  • Collaborate with cross-functional teams such as engineering, design, research, and business to set clear requirements around capabilities and content required for the product and deliver successful products that meet the needs of users.

  • Conduct market research and competitive analysis to stay up-to-date with the latest trends and research and competitive analysis to inform product decisions and drive product differentiation.

  • Identify, define and prioritize features and product requirements, including working with stakeholders to understand and prioritize business, technical, and user requirements.

  • Develop product specifications, wireframes, and prototypes to effectively communicate product vision.

  • Develop and manage product backlog and prioritization, balancing technical debt with business needs.

  • Lead cross-functional teams to deliver product development and releases on time and on budget, including working with engineering to ensure product quality and reliability.

  • Collaborate with marketing, sales, and solution development to develop strategies and execute tactics to drive product adoption and success. Collaborate on development of campaigns to attract new customers and increase share of wallet through progressive pricing, trial and conversion tactics.

  • Partner with the sales and support teams to drive fidelity of implementation, including product training, customer support and customer implementation resources.

  • Act as a product expert and communicate product vision, strategy and progress to internal and external stakeholders.

  • Measure and analyze product performance metrics and make data-driven decisions to drive future product decisions.

  • Drive innovation and continuous improvement, exploring new and emerging technologies and trends to inform product development and improve the user experience.

  • Promote a highly collaborative, customer-centric, data-driven culture that challenges norms with a bias to action; support diversity of thoughts, experiences, and approaches to solve issues

Key collaboration/interfaces:

  • Customers – Consumers/ Companies, Employees / Instructors, Institutions and Learners

  • Product Management

  • Technology

  • Marketing

  • Sales

  • Content

  • Product Analytics

  • UX and Design

Qualifications & Skills

  • Degree or an equivalent combination of education and successful work experience

  • Extensive experience in product management and delivering on successful product launches

  • Strong business and/or technical aptitude, including experience working with tech, UX and commercial teams

  • Deep understanding of market and user needs, and the ability to translate those into product requirements

  • Experience in driving product strategy and defining product roadmaps

  • Proven track record of driving cross-functional teams to deliver high-quality, scalable products on time

  • Strong understanding of user-centered design principles and ability to work closely with design teams

  • Excellent data analysis skills and experience using data to inform product decisions

  • Excellent written and verbal communication skills, including experience presenting to senior stakeholders

  • Experience with agile development methodologies

  • Strong project management skills, including ability to prioritize and manage multiple projects simultaneously

  • Ability to thrive in a collaborative team culture, and have the energy and flexibility to work within a global environment across cultures

  • Experience of working and thriving in a global matrix organization is a plus

  • Evident fluency in English, being confident in speaking, reading and writing communication

Skills/ Competencies

  • Understand the Business: Has/develops a knowledge of education business and product development strategies. Brings digital mindset and product management experience to bear in solving challenges and capturing opportunities

  • Customer centricity: Strong customer empathy and ability to translate customer insights into winning product management strategies. Focus on learner outcomes, and embed efficacy and learning research into solutions

  • Collaboration: Acts as a member of cross-functional teams with minimal guidance and is able to partner closely with internal as well as external stakeholders

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.


Organization: English Language Learning

Schedule: FULL_TIME

Req ID: 13016