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Event Coordinator

Pearson

Pearson

Administration
Melbourne, VIC, Australia
Posted on Tuesday, September 12, 2023

Overview

To serve the growing needs of Pearson’s clients around the world, the Event Coordinator is responsible for supporting the Event Manager in the development, implementation and on-going management of exam delivery solutions.

The appointed individual will report to the Event Manager and will help establish and maintain event testing in the EMEA region. The Event Coordinator will assist in researching, identifying and negotiating with multiple vendors from various fields to ensure adequate test delivery venue coverage and associated invigilation services.

It is the responsibility of the Event Coordinator to ensure that client program requirements are planned for and are appropriately implemented in all associated testing venues. This role is also involved in ensuring that quality and security requirements are met and that process improvements and increased efficiencies are identified.

Other responsibilities of the role include invoice and data collection/coordination, working to set timelines, planning and negotiating priorities. The Event Coordinator will liaise with other teams within Pearson organisations and external 3rd party suppliers. The Event Coordinator will ensure company and client quality standards are adhered to, ensuring effective communication and reporting internally.

Key Responsibilities

  • Responsible for supporting and implementing testing solutions for multiple events during the year

  • Support the Event Manager in ensuring that client satisfaction levels are achieved to a high standard and issues are recognised, documented and resolved

  • Liaise with the wider team, and agencies where appropriate, to help deliver successful testing events in the region

  • Work with the team to ensure adequate capacity is provided for test events and assist to develop contingency plans for each event

  • Supporting other initiatives as provided by the Event Manager where appropriate

  • Develop strong relationships with wider Pearson colleagues to maximise effectiveness of testing event coordination

Key Activities

  • Research, identify and secure testing venues and invigilators to meet the requisite footprint for testing events

  • Contribute to a range of exam preparation and delivery tasks

  • Work with the team to ensure the provision of appropriate training and supporting documents for successful exam delivery

  • Coordinate activities associated with the invoice payment process for 3rd Party Suppliers

Essential Experience and Qualifications

  • Demonstrated experience with coordinating a range of event types and/or projects

  • Enthusiastic, energetic team player who has the ability to work on their own, whilst possessing the ability to seek assistance and/or escalate concerns when required

  • Ability to work positively within a wider team

  • Demonstrated experience in coordinating multiple tasks to meet deadlines

  • Ability to exceed customer expectations

  • Ability to adapt to new business practices and respond positively

  • Excellent English, both written and verbal

  • Fully familiar with the Microsoft Office suite and associated packages

  • Demonstrated experience working with Excel - intermediate to advanced skills

  • Ability to succeed under remote supervision

  • Excellent English, both written and verbal

  • Fully familiar with the Microsoft Office suite and associated package

Desirable Experience and Qualifications

  • Experience coordinating logistics associated with events or exam delivery

  • Invoicing and budget coordination desired

  • International work experience and cultural awareness preferred

  • Degree educated or equivalent preferred

Required Competencies

  • Collaborative Working

  • Commercial Awareness

  • Commitment to Improving Quality

  • Customer Focus

  • Effective Communication

  • Effective Communication

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: TESTING CENTER

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Req ID: 13116