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Senior Manager- Commercial Business(Account Management)

Simplilearn

Simplilearn

Sales & Business Development
Bengaluru, Karnataka, India
Posted on Wednesday, March 20, 2024

Position – Senior Manager – Commercial Business (Account Management)

About Simplilearn
Simplilearn, a Blackstone Group company, is the world’s #1 online bootcamp for digital skills training, focused on helping individuals, and business teams acquire the skills they need to thrive in the digital economy.
With more than 1,500 live online bootcamps each month, we provide an engaging and outcome-oriented learning environment with live mentoring sessions, real world projects, cloud-based labs, and 24/7 learner support. Our award-winning online bootcamps are designed and updated by renowned industry and academic experts, covering the world’s most sought-after digital skills, including Cyber Security, Cloud Computing, Artificial Intelligence & Machine Learning, Blockchain, Project Management, Digital Marketing, and Data Science, among many others.
Through individual courses, comprehensive certification programs, and partnerships with world-renowned universities, we provide individuals and organizations with the job-ready skills they need to excel in their careers and achieve business goals.
For more information visit – https://www.simplilearn.com/business

Responsibilities:
● This is an Individual Contributor Role based out of Bangalore for the B2B India Sales team of Simplilearn.
A dynamic and multifaceted account manager in sales, requiring strong interpersonal skills, strategic thinking, and a customer-centric approach to driving business growth and client satisfaction.
● Quarterly & Annual Sales Target:
To meet/exceed the quarterly/annual Sales target and maintain 5X pipeline and accurately forecast revenue numbers weekly.
● Client Relationship Management:
Building strong, long-term relationships with clients by understanding their needs, objectives, and challenges. This involves regular communication, both in-person and virtually, to ensure client satisfaction.
● Sales Strategy Development:
Develop effective strategies for acquiring new clients and expanding business opportunities within existing accounts. Conducting market research, identifying potential clients, and creating sales plans tailored to each client’s needs.
● Account Planning:
Developing account plans outlining sales objectives, strategies, and tactics for achieving revenue targets.
● Cross-Selling and Up-Selling:
Identifying opportunities to cross-sell or up-sell additional products or services to existing clients based on their needs and usage patterns. Maximize revenue from each account and deepen the relationship with the client.
● Negotiation and Contract Management:
Negotiating terms, pricing, and contracts with clients to secure new business and renew existing contracts. Understanding the client’s budget, negotiating terms that meet both parties’ needs, and ensuring all contracts are accurately documented.
● Customer Success, Problem-Solving and Issue Resolution:
Handing over the successful closure to the customer success team for delivery and monitoring delivery closely to gather the first hand feedback of the delivery. Addressing client concerns or issues in a timely and effective manner to maintain client satisfaction and loyalty
● Process Adherence:
Consistently following established procedures, protocols, and guidelines setup by Simplilearn. Keep the data updated at all the times on CRM. Maintain healthy gross margin.
● Product and Service Knowledge:
Maintaining a deep understanding of the products or services offered by Simplilearn to effectively communicate their value proposition to clients. Ability to articulate how the simplilearn’’s offerings address client needs and solve their problems.
● Data Analysis:
Analyzing sales data, client feedback, and market trends to identify opportunities for growth and improvement.
● Client Advocacy:
Serving as the primary point of contact and advocate for clients within the company. Representing the client’s interests and ensuring their needs are understood and addressed by internal teams such as customer support, product development, and marketing.

Required skills:
● 5+ years of Overall Sales experience
● 3+ Years of handling Enterprise accounts in India.
● Experience of selling to C level executives across different industries
● Has consistent record of overachieving Quarterly/Annual Sales targets
● Has been working as an Individual contributor with > USD 500K annual quota.
● Has strong relationships with key executives of the enterprise accounts.
● Should have worked with Edtech, SAAS or IT Consulting Organizations as a quota
carrying Salesperson.