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Senior Manager, Software Engineer

Western Governors University

Western Governors University

Software Engineering
Remote · United States
Posted on Sunday, November 19, 2023

The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Pay Range: $131,400.00 - $236,600.00

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Job Profile Summary:

The Senior Manager, Software Engineer role leads engineers on product development and integration teams. They will provide vision, training, technical standards, and direction to engineers who are required to know multiple languages for front-end, back end, qa & cloud engineering responsibilities. They will work closely with leadership to strengthen a culture of collaboration and innovation within highly effective teams. They will contribute to cross-functional teams as a lead engineer mentoring or pairing with team members in technical and development tasks.

Essential Functions and Responsibilities:

  • Supervises engineering team members, providing training, technical standards, and direction.

  • Collaborates with leadership, designers, developers, and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs, determining platforms, components, software applications, technologies, and security measures.

  • Interfaces with product, project and program offices as well as external teams in the definition and execution of development projects; maintains collaborative relationships with all appropriate stakeholders.

  • Works with internal and external customers to elicit technical requirements. Negotiates dependencies and maintains productive working relationships.

  • Ensures optimized performance for high utilization, 24x7 access, accessibility (ADA), responsiveness, and scalability.

  • Ensures student data is always handled securely and in compliance with applicable laws.

  • Develops and directs software system testing procedures, programming, and documentation.

  • Continuously improves team’s development approach, maximizing team’s ability to balance quick execution with security and stability.

  • Clearly communicates constraints, conflicts, requirements, compatibility issues, and items which could affect project outcome, final performance level, or product efficacy. Offers appropriate alternatives and contingency plans.

  • Performs other related duties as assigned.

Knowledge, Skill and Abilities:

  • Provide technical and architectural leadership and successfully coach an engineering team.

  • Develop and direct software system testing procedures, programming, and documentation; demonstrated commitment to efficient, secure, scalable, and maintainable code and engineering practices.

  • Demonstrated ability to understand business needs and execute on a business strategy.

  • Research, design, and develop computer software systems, applying principles and techniques of computer science, engineering, and mathematical analysis.

  • Manage multiple tasks and responsibilities in rapid, deadline-driven environments; excelling at pinpointing and resolving problems in early project stages to avoid cost/time expenses.

  • Excellent verbal and written communication skills; able to communicate effectively with technical and non-technical team members, external stakeholders, and management.

  • Maintain effective working relationships with team members and stakeholders.

  • Self-starter with bias for action while maintaining stable, secure user experiences.

  • Ability to ramp up quickly on new technologies.

  • Exhibit strong attention to detail.

  • Exhibit excellent judgment.


Organizational Impact:

  • Develops plan to accomplish division or job area responsibilities that align with department.

  • Performance may affect department results.

  • Work requires some knowledge of the University to recognize impact of decisions made.

  • Compiles data to prepare budgets.

Problem Solving and Decision Making:

  • Responsible for making improvements of processes or systems to enhance performance of the job area.

  • Accountable for coordinating activities and maintaining relationships with internal (and occasionally external) parties.

  • Assignments received and problems faced are broad and undefined, and require use of analytical concepts, investigation, and knowledge from prior experience.

Communication and Influence:

  • Communicates within job area and occasionally with external groups and external facing professionals (i.e. Admissions)

  • Communicates frequently with external groups on routine and more complex matters.

  • Ensures compliance with University policies and procedures within job area and may influence others outside of job area to justify and gain cooperation for policies, practices, and procedures.

Leadership and Talent Management:

  • Manages a team of professionals. Manages the work of assigned employees and/or supervisors who generally exercise some latitude and independence in their assignments.

  • Ensures proper training of team members, and actively participates in hiring, firing, and promotion decisions. Conducts performance reviews and recommends salary reviews.

  • Primarily achieves goals through leading a team.

Job Qualifications:

Minimum Qualifications:

  • Typically requires a University Degree or equivalent and a minimum of 7 years specific experience which generally includes a minimum of 3 years leading a team.

  • Requires significant management knowledge to lead the department. Generally, has advanced level knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the University.

Department Specific Minimum Qualifications:

  • Bachelor’s degree in computer sciences, information technology, or related field.

  • 10+ years of experience and a proven track record in developing web-based applications and web services using Java, REST, XML, and other web technologies, including experience interfacing with databases, and integrating third party products with existing infrastructure.

  • 2 year of experience leading teams of software engineering professionals.

Preferred Qualifications:

  • 5 years of experience leading teams of software engineering professionals.

  • Master’s degree in computer science, information technology, or related field.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.

  • Must be able to lift up to 15 pounds at times.

Disclaimer: This Job Description has been designed to indicate the general nature, essential duties, and responsibilities of work performed by employees within this classification. It does not contain a comprehensive inventory of all duties, responsibilities, and qualifications that are required of the employee to do this job. Duties, responsibilities and activities may change at any time with or without notice. This Job Description does not constitute a contract of employment and the University may exercise its employment-at-will rights at any time.



As an equal opportunity employer, WGU recognizes that our strength lies in our people. We are committed to diversity.