Procurement Operations Systems Analyst
Western Governors University
The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
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Essential Functions and Responsibilities:
Troubleshoots system interface issues for all procurement systems and processes.
Acts as first line of support in database management, Workday, ServiceNow and all other procurement systems for the Procurement team.
Provides technical support and/or reports utilizing data analysis skills and information available through database navigation, data interpretation, applicable procurement systems, and MS Office suite programs.
Performs quality control audits for data integrity and system process administration.
Provides solutions to enhance user navigation of procurement systems and processes.
Builds and maintains strong relationships with cross functional team members and other internal stakeholders.
Supports system interface between key department software.
Supports efforts with department leadership to enhance stakeholder experiences.
Updates and document technical procedures and processes.
Performs other related duties as assigned.
Knowledge, Skill and Abilities:
Solid understanding of when to apply configuration and when to apply custom code.
Up to date knowledge of procurement systems and other WGU systems, such as ServiceNow, Workday Spend Management, Source-to-Pay platforms, SharePoint, along with data and database management.
Solid understanding and experience in workflow automation with procurement platforms.
Proven experience with system administration.
Excellent project management skills.
Initiative-taker with ability to work autonomously under tight deadlines.
Excellent verbal and written communication.
Customer centric approach towards obtaining and solutioning for requirements.
Works well in a team environment.
Natural curiosity and drive to solve problems.
Able to explain complex systems and data analysis to a non-technical audience.
High level MS Office skills.
Works to achieve operational targets with significant to major impact on department, function, or office results. May be responsible for managing large projects or processes within the department, function, or office.
Performs work as directed with limited oversight.
Problem Solving & Decision Making:
Responsible for leveraging a systems-thinking approach, making moderate to significant improvements of processes, systems, and plans within the department and/or functions.
Problems and issues faced are numerous and challenging, will require detailed information gathering and analysis. Problems typically affect multiple areas or specialties.
Communication & Influence:
Collaborates cross-functionally with employees within and outside of the department. Occasionally has responsibility for communicating with parties external to the University.
Works to influence parties within and outside the department, or function regarding policies, procedures, and practices.
Bachelor’s degree Computer Science, Data Analytics, Business/Business Technology, Supply Chain Management, or a related field.
2 years’ experience working with procurement source-to-pay software, related procurement systems and database systems.
Data Analytics Certification, Certified Project Management Professional, Certified Professional in Supply Management, or other relevant procurement professional certifications.
Experience constructing and troubleshooting existing or new source-to-pay procurement software.
Experience constructing and troubleshooting existing or new analytic tools, and reports such as ThoughtSpot, Workday Analytics, Power BI or other applicable procurement analytic systems.
In-depth business management, procurement, and strategic sourcing knowledge.
Proven advanced analytical skills.
Able to travel overnight up to 20% for team meetings, projects and/or professional conferences.
*Current WGU employees must submit their internal application prior to 1/17/2024 to be considered for this position*
Disclaimer: This Job Description has been designed to indicate the general nature, essential duties, and responsibilities of work performed by employees within this classification. It does not contain a comprehensive inventory of all duties, responsibilities, and qualifications that are required of the employee to do this job. Duties, responsibilities and activities may change at any time with or without notice. This Job Description does not constitute a contract of employment and the University may exercise its employment-at-will rights at any time.
As an equal opportunity employer, WGU recognizes that our strength lies in our people. We are committed to diversity.