If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Responsible for the research, design, development, analysis, testing, and implementation of CRM software application systems. Communicates project information to client, project manager, or other design personnel working on projects. Maintains good working relationships with clients and staff. Writes and maintains complete documentation. Supports team members and ensures established goals and deadlines are met. Keeps management informed of status and significant problems.

• Develop web applications and web services using Salesforce, Apex, SOQL, Visualforce or similar experience using other web development technologies such as Java, SOAP, REST, and XML

• Manage multiple tasks and responsibilities in high-pressure environments; excelling at pinpointing and resolving problems in early project stages to avoid cost/time expenses

• Deliver high quality projects on time, through ability to design architecture, write high quality code, and execute effective unit tests

• Optimize performance tuning for high utilization 24x7 access

• Integrate third party products with existing infrastructure

• Excellent verbal and written communication skills and the ability to work equally well in self-managed and team-based Agile projects.

• Work with internal customers to gather business processes and project requirements

• Researches, designs, and develops computer software systems, in conjunction with hardware product development applying principles and techniques of computer science, engineering, and mathematical analysis.

• Analyzes software requirements to determine feasibility of design within time and cost constraints.

• Consults with hardware engineers and other engineering staff to evaluate interface between hardware and software, and operational and performance requirements of overall system.

• Formulates and designs software system, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.

• Develops and directs software system testing procedures, programming, and documentation.

• Ensures work area is clean, secure, and well maintained.

• Performs miscellaneous projects as assigned.

• Updates technical skills as required.

Minimum Qualifications:

• Subject matter expert in the area of responsibility or has extensive knowledge of several technical areas.

• Typically requires a technical university degree or equivalent experience.

• 6 years of prior relevant experience.

• Advanced degrees (Master’s or PhD) may be required for certain disciplines and reduce the experience requirement by 2-4 years.

Department required skills:

• Salesforce.com, Visualforce, Apex, SOQL, Multi-tier architectures

• Experience with Web Services development: REST/SOAP/SOA/XML/HTML

• XHTML, CSS, JQuery, JavaScript or other Web 2.0 language experience

• Good understanding of issue troubleshooting and performance tuning

• Commitment to quality through the ability to translate complex technical requirements into functional software using best practices to write high quality code

• Excellent verbal and written communication skills

• Working equally well in self-managed and team-based Agile projects and the ability to provide technical guidance and leadership to other team members

Preferred Skills:
• Technical Certification - Salesforce Administrator minimum
• Technical Certification - Platform Developer I minimum
• Visual Studio Code and Salesforce CLI
• GitHub
• Jira
• Agile/Scrum project development
• Marketo
• Education Cloud
• Mulesoft or another integration middleware
• HEDA/EDA and Table Driven Trigger Management
• Banner
• Application Integration with legacy systems
• SQL
• Oracle or other database interface
• Informatica PowerCenter

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Pay Range: $116,000.00 - $174,100.00WGU will accept applications for this position until 12:00 AM ET, 09/09/2024

How to apply: apply online

Full-time Regular Positions (FT classification, standard working hours = 40)

This is a full-time, regular position that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

The University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.